| QUOTE |
| I was talking to a friend at work today, who has 2 ST's in the Stretford End Tier 2. Before the Spurs FA Cup game his credit card expired, so United were unable to charge his card for 2 tickets to the Cup game. As he didn't get an e mail he 'phoned the Ticket and Membership Office a few days before the game, only to be told that they'd sold his seats to someone else. He was annoyed about this, as he wanted to go to the game. They told him that he still had to buy tickets, but the only ones still available were in the Exec section, and were £60 each. He refused to pay £120 for 2 tickets, so didn't attend the game. On the Tuesday following the game he received a text message, saying that if he didn't 'phone the number attached within 2 hours he would lose his ST. He called the number and was told that his ST's wouldn't work for the Portsmouth game the day after, because he was in breach of contract because he hadn't bought Spurs tickets. They told him that he could now buy the Spurs tickets, at the normal price, despite the fact the game had already been played, and unless he did his ST would be cancelled for the remainder of the season. He bought 2 tickets, 3 days after the game was played, for £80. That is how United treat their 'customers'. And that's why he won't be renewing his 2 ST's next season, and that's why there will be no waiting list . . . |